Chargebacks have thus become a rising concern among florists, especially those dealing with phone and online transactions. Unlike other transactions, these types of transactions are more prone to chargebacks because they cannot be physically verified. Customers may claim that they did not authorize the transaction, did not receive the flowers,...
Handling Chargebacks in the Floral Industry: Best Practices for Florists
From sympathy flowers to wedding bouquets, florists in the floral business put their imagination and attention to detail into each arrangement. However, chargebacks are a business reality that can be challenging to handle behind the scenes. Even one chargeback can reduce earnings, cause cash flow problems, and damage relationships with...